Wova8 CRM

Customer operations, connected in one workspace.

Wova8 CRM helps teams manage conversations, relationships, workflows, and assisted actions without separating the message from the customer context behind it.

Inbox and conversations

Bring customer messages into a shared team workspace with context, assignment, and follow-up.

Contacts and relationships

Maintain customer records, ownership, tags, notes, activity, and connected business context.

Deals and pipelines

Track opportunities through configurable stages and connect commercial work to customer records.

Broadcasts

Prepare and run controlled messaging campaigns with recipient and delivery-result tracking.

Automations and flows

Build repeatable trigger-based processes and inspect their runs and execution history.

AI agents and Copilot

Use configured AI providers for summaries, analysis, drafting, translation, and assisted next actions.

Smart inbox

Prioritize work with conversation intelligence while keeping decisions visible to human operators.

Operational analytics

Review communication and workflow activity from the data generated inside the workspace.

Team organization

Use roles, assignments, notifications, and tags to keep responsibility clear.

Data boundaries

Tenant-scoped by design

Account-aware authorization and row-level access controls protect workspace data boundaries.

Connected channel

WhatsApp Business Platform

WhatsApp is supported as a communication channel inside the broader CRM; it does not define the entire product.

AI control

Provider choice stays with the account

Provider, model, and API-key behavior remain configured within each tenant account.