1. Agreement and authority
Wova8 is the public brand and product identity operated by SM SERVICES. By accessing or using the service, you agree to these terms. If you use the service for an organization, you confirm that you are authorized to bind that organization and administer its workspace.
2. Accounts and authorized use
You must provide accurate account information, protect credentials, use appropriate access roles, and promptly report suspected unauthorized access. You are responsible for activity performed through your account and for ensuring that your users follow these terms.
3. Customer data and instructions
You retain responsibility for data submitted to your workspace and for the lawful basis, notices, permissions, and consents required to collect, message, automate, analyze, or otherwise process it. You authorize Wova8 to process that data as needed to provide, secure, and support the service.
4. Acceptable use
You may not use the service to break the law, infringe rights, send prohibited or deceptive communications, distribute malware, bypass safeguards, probe other accounts, interfere with infrastructure, or access data without authorization. Messaging activity must comply with recipient consent requirements and the policies of enabled channel providers.
5. Third-party services
Optional integrations are provided by third parties under their own terms, availability, and technical requirements. You are responsible for your provider accounts and credentials. Wova8 is not endorsed by or an official partner of a third party merely because its service can be connected.
6. AI-assisted features
AI outputs may be incomplete or inaccurate and must be reviewed before they are used in customer communication or business decisions. You control the configured provider and model and remain responsible for instructions, submitted data, and resulting actions.
7. Service operation
We work to operate the service reliably and securely, but uninterrupted or error-free availability is not guaranteed. Features may change as the product develops. Planned commercial terms, support commitments, and service levels apply only when agreed separately in writing.
8. Suspension and termination
Access may be restricted or suspended to protect users, comply with law, address security risk, or respond to a material breach. On termination, data handling follows the applicable agreement, product capabilities, retention obligations, and Privacy Policy.
9. Disclaimers and liability
To the extent permitted by law, the service is provided without implied warranties beyond those that cannot legally be excluded. Liability is limited as set out in any applicable written service agreement; nothing in these terms excludes liability that cannot lawfully be limited.
10. Contact and changes
Questions about these terms may be sent to support@wova8.com. We may update these terms and will identify the current version by its revision date.